Privacy Policy

Overview

Envix Technologies ("Envix," "we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our products, or engage with our services.

Information We Collect

We collect information you provide directly to us, including:

• Contact information (name, email address, phone number, company name)
• Account credentials and profile information
• Payment and billing information for hardware purchases and services
• Technical information about your compute requirements and use cases
• Communications you send to us, including support requests
• Usage data from our developer tools and runtime software

Automatic Data Collection

When you visit our website or use our software, we automatically collect certain information:

• Device information (hardware model, operating system, unique device identifiers)
• Log information (access times, pages viewed, IP address)
• Telemetry data from Envix hardware and runtime (performance metrics, error logs, usage patterns)
• Information collected through cookies, pixel tags, and similar technologies

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our products and services
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Develop new products, services, features, and functionality

Data Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With your consent or at your direction
• With service providers who perform services on our behalf
• To comply with legal obligations or respond to lawful requests
• To protect the rights, privacy, safety, or property of Envix, our users, or others
• In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, access controls, and regular security assessments.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Telemetry data from hardware and software is retained for performance analysis and product improvement.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access and receive a copy of your personal data
• Rectify inaccurate personal data
• Request deletion of your personal data
• Object to or restrict processing of your personal data
• Data portability
• Withdraw consent at any time

Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us at:

Envix Technologies
214 Mission Street, Suite 500
San Francisco, CA 94105
privacy@envix.com